Roberto & Lisa
Delivering Exceptional Campaigns
Multi-award Winning Team
Delivering a real estate experience that can only be described as ‘exceptional’.
An Introduction
You're in great hands!
This dynamic brother-sister team come jam packed with decades of award winning real estate, hospitality, and development experience uniting to deliver a high performing, five star experience that wraps you up and carries you gently through the other side of your real estate journey.
Roberto and Lisa don't just sell homes, they represent the value of every square meter, utilising strategy, care and unmatched local knowledge to extract the best result. Having executed more than 730 successful property sales on the Gold Coast, their experience shines through in every detail.
"From the moment you meet them, you know you are in great hands" Seller
LISA PSARAS
Passionate and skilful, Lisa brings an impressive portfolio of landmark hotel and residential properties in her 30 year career that continue to influence her ability to build and execute property campaigns that deliver amazing results.
Having worked on numerous international projects encompassing the world’s most luxurious hotels and residences, Lisa’s passion for showcasing is evident from her ability to create engaging campaigns that produce outstanding results again and again.
Lisa also heads up the team’s concierge program that provides dedicated support to their clients throughout the entire selling process.
WOW
“These guys are amazing. We handed over the keys under their concierge program and agreed on a budget to refresh the property prior to listing it. Very professional and result speaks for itself.” JA Tallai
m: +61 477 979 794 e: lisa.psaras@coastal.com.au
ROBERTO SCARTOZZI
As a highly regarded member of the Gold Coast community and an acclaimed residential and investment specialist, Roberto’s approach is both highly structured and very detailed.
Roberto’s intimate understanding of the current market, coupled with his familiarity of the Gold Coast residential landscape, ensures you are in great hands. His exceptional ability to value and position properties is highly regarded. Likewise his charming and meticulous customer service skills, provide invaluable support to both sellers and buyers that fosters a strong sense of confidence throughout the decision making process.
EXCEPTIONAL
“Excellent knowledge of the market. Exceptional customer service - above and beyond expectations constantly. Very professional and it was sold before auction. Extremely happy. Thank you Roberto and team for all your hard work and dedication”
RG Broadbeach Waters
m: +61 406 421 679 e: roberto.scartozzi@coastal.com.au
Elite Property Concierge
Your five star Property Concierge Experience Begins Here
Delivering a customer experience like no other, our Property Concierge service wraps you in cotton wool and carries you gently through the other side of your real estate journey.
Our service provides expert assistance with preparing your property to go to makret, co-ordinating any repairs and maintenance, updates and renovations, landscaping, cleaning, styling and managing the property for showcasing during the campaign and beyond.
Our clients also enjoy Zero Up Front Costs via our exclusive Campaign Funding program. All costs parked until settlement for a low monthly fee.
“Property Concierge - There really isn’t anything like it!” Seller Tallai
How our Concierge service supports you
Pre-sale Property Maintenance, Update or Renovate
Property Styling, House and Garden care, Repairs and Maintenance, Cleaning, Update or Renovate
Our concierge team are available to provide introductions to our extensive network of trades, arrange quotations and oversee works. No matter how small or how large, we are here to help. This may include garden and landscaping, repairs and maintenance, refresh or renovation, styling and more
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Showcasing your property to the world
Creating exceptional campaigns that flow through to the Open Home experience
Once a digital, print and online strategy has been crafted, we move on to building exceptional assets that represent your property at its best . Working intimately alongside our dedicated team of talented industry professionals we create stunning photography & videography to compliment a very detailed property feature that tells an engaging story highlighting key selling points and specific features we know the market will be attractred to.
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Open Homes & Private Inspections
Bring to life the campaign they have connected with online, on social or in print
We co-ordinate and manage every Open Home like an event. Our team work with you to set up and execute an open home experience built around creating the most idyllic setting that buyers will fall in love with, whilst bringing to life the campaign they have seen online or in print.
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Zero Up Front Costs via Campaign Funding
To provide a seamless campaign experience, we work exclusively with Property Credit - our Campaign Funding partner.
Roberto and Lisa are very well known for creating and executing exceptional campaigns. We understand presenting your property at its best comes at a cost, and in conjunction with styling and the cost of the campaign advertising, sometimes it may not be financially possible or managing multiple payments to trades and the like may not be ideal..
Property Credit is our exclusive campaign funding partner, providing access to funding for both pre-sale improvements, styling and advertising costs, so that our clients enjoy a streamlined process under an agreed budget. ZERO Up front costs. All costs parked until settlement for a small monthly fee. of approximately 1.95%.
Deposit Funding and Bridging Finance
For peace of mind and convenience, our clients also have exclusive access to Deposit Funding and Bridging Finance so that you can focus on securing your new home during your campaign..